What’s really different about Sommers? Flexibility. To big name manufacturers, this might seem old-fashioned, but we work for our customers. In a world where the opposite often seems the case, that’s a big difference indeed.
We’ve learned a great deal in our 102 years of textiles sales and manufacturing. One key takeaway: our strength is in applications engineering and our ability to manage the world’s best manufacturers, from US-based firms, to Turkey, China and elsewhere, with the requirements of each job in mind.
CUSTOM ENGINEERING, SALES AND SUPPORT
Engineering and custom development, using non-standard materials, processes, sizes and finishes, are firmly in our wheelhouse.
And while traditional sales organizations rely on a rigid hierarchy of decision-making that values internal priorities at the customer’s expense, Sommers’ representatives are empowered to make most decisions on the spot. If they need input, they go directly to senior leadership, which minimizes response time and keeps your project moving. You’ll notice the difference in our support through sampling, problem resolution, product delivery and payment terms. Critical customer support factors like these have driven Sommers to a consistent run of double-digit annual growth.
BETTER PROGRAMS FOR STANDARD PRODUCTS TOO!
Larger manufacturers selling off the shelf solutions have convinced many of their customers that no product but theirs will meet required specifications. This is simply not the case and we’ve built dozens of relationships proving it.
We believe this specification shell game is a result of our sector’s maturity. It has resulted in reluctance among successful players to innovate and improve. That’s an opening we’re happy to exploit. Studying your application and the materials you’ve used to satisfy it, we can — in almost every case — find or develop an equivalent solution on significantly favorable terms. Once your new standard is established, we’ll make sure it’s delivered with 100% consistency. No substitutions, no corner-cutting. Guaranteed.